Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"The web site was of tremendous value in identifying and securing our hotel."

It's like having our own personal travel coordinator.

S.J. Detroit, MI
"I will definitely use this service again and will pass the information along to friends and family."

It was a great experience! You just type in your criteria and let your system do all of the work. What more could you ask for. Thank you so much!

R.C. New Rochelle, NY
"I love this tool!"

There is NO way I would have had enough time to contact all of these hotels by phone! I will recomend this to all of my friends! This was the easiest year to book rooms for the convention! Thanks again!

M.K. Huntsville, AL
"I will be telling everyone about you guys and utilizing your services again myself this week."

Thanks so much for all your help, it was awsome!

K.G. Naples, FL
"I found this site by surfing the web."

As I have to book rooms for other school functions. I will definately use you again as well as reccommend you to others. Thank you so much.

M.T. Florida Panhandle
"I have been making hotel arrangements for many years in my career and never have I had an easier time than your system."

This is my first of many in the future.

D.P. Rockford, IL
"I truly love the service your company offers and will use it again for future group reservations."

I also have recommended it to several of my friends. Keep up the good work!!!

K.D. Natchitoches, LA
"I was very happy with your service."

You responded very quickly, and your representative was eager to help. I appreciate the quality service you have given us. Thank you.

S.B. Arden Hills, MN
"So quick and easy."

For someone who is unfamiliar with a particular city, it is a great resource.

T.M. Cincinnati, OH
"Originally I thought planning reservations for a group would be challenging, however, your site made it much easier than I ever imagined!"

Thank you!

S.R. Hartford, CT
"It was easy and the contact people were helpful and friendly - I would recommend the service to others."
J.H. Rochester, NY
"Country Inn and Suites was fantastic."

Dianna Landon and the staff was great. I would highly recommend this site for any group.

A.P. Waynesboro, MS
"Thank you so much for your services."

I find your company to be excellent with every encounter. I found the hotels and the price range I was looking for, it was easy to use and excellent service. I will definitely use you in the future.

J.M. Ontario, CAN
"I have been throwing out your website to ANYONE that mentions having to block rooms."

A great, easy, experience!

J.B. La Crosse, WI
"Great site and made planning feel a little more controllable since is it my first time looking into planning group retreats."

Thanks for being there.

M.W. Tampa, FL
"I think this is a great source for those planning a group trip and have a specific budget in mind."
A.H. Long Island, NY
"Everything was very straight forward, there were many timely responses that saved me a great deal of time."

Thank you.

M.D. Palm Springs, CA
"This is a great service, andvery easy to use."

It is so much easier than doing all the research myself! With a wedding to plan, this saves me so much time! Thank you very, very much! I will reccomend you to friends and family.

R.R. Greenville, SC
"My middle school band and I have been extremely pleased with the service we received from your company."

I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience.

C.C. Grove Hill, AL
"Your site provided quick replies on my request."

There was more information than I expected and very helpful and useful in making a decision for a group tour trip.

T.C. Bloomington, MN
"I would definately use your service again."

It saved me sooooo much time. It was greaat to fill in what where and when and getting the information back so quickly. Thank you for your great service.

S.B. Atlanta, GA
"I wish I knew about you guys sooner, I've enjoyed being able to come home and go to the computer and see lots of hotels asking me to stay with them."

(almost like that commercial, when the banks fight over getting your business) Will recommend to others and can't wait to use the service again myself.

P.C. Philadelphia, PA
"The site has been a tremendous planning tool for me."

The site is easy to navigate and the responses are immediate. What a timesaver! I especially like how easy it is to communicate with a someone by phone when necessary. What a great service!

M.E. St. Louis, MO
"We’ve got rooms!!!"

Love, Love, Love your service; made it so much easier for me. I will certainly be adding your website to my “favorites”!

Tammy P. Nashville, TN
"The service helped us find a hotel we didn't even know was there!"

And the group rates were very good!

J.L. Toronto, ON
"Our family reunion held at the Orchards Hotel in Williamstown, MA."

was GREAT! The accomodations were just out of this world and the staff were very helpful and pleasant. I will highly recommend your service and website and will use you again in the future.

T.M. Arlington, VA
"Your service is awesome!"

It is really hard to book several rooms in the same hotel and get a deal. This was an awesome experience as I got to choose who I wanted to respond to.

S.B. Buffalo, NY
"This website has been an absolute life saver for us!"

The huge medical convention at McCormick Place had many, many rooms booked or blocked, and my mother and I had called dozens of hotels and been told there was no way we could do wedding blocks!

L.M. Chicago, IL
"Great deal, THANKS so much!"

As we travel throughout this summer we will be contacting you for future reservations. Your service is AWESOME!!!

S.P. Greensboro, NC
"I wish I knew about you guys sooner, I've enjoyed being able to come home and go to the computer and see lots of hotels asking me to stay with them."

(almost like that commercial, when the banks fight over getting your business) Will recommend to others and can't wait to use the service again myself.

P.C. Philadelphia, PA
"It was great."

I ended up booking my meeting with the best bid, that I wouldn't have received if it wasn't for you.

C.C. New York City, NY
"My experience with finding a hotel that suited our group was daunting at first."

Then I found your website and it was smooth sailing from then on. My thank goes out to your service and I want you to know I appreciate everything that was done to ensure that we were satisfied with our choice.

D.M. ABERDEEN, MS
"I appreciated your service -- our rates were well below what we paid at a Holiday Inn 6 years ago!"

(and NOTHING is cheaper than six years ago!!) Again thanks, and I will certainly recommend your website to others!

M.L. Waverly, IA
"Everything went very smoothly."

We had a great time and our girls rocked the dance competition while we were there. Thanks for such a great service. I will be sure to pass you site along.

L.H. Columbus, OH
"Everything was fine and our group was treated well."

I would use your site again and also let my friends know about it. Your site worked exactly as advertised.

S. T. Long Island, NY
"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer!"

Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!

C.T. Richmond, BC
"Everything was spectacular."

I LOVE this service. I have booked four separate meeting using your group travel service and I couldn't be more pleased.

K.B. Houston, TX
"This is a great way to book a hotel, especially for a family affair."
P.C. Atlanta, GA
"Everything worked out just great with our wedding block of rooms at the Holiday Inn."

Your site is a great tool. I've told friends about it already and will continue to do so in the future.

B.K. Alexandria, VA
"My team and I had a great stay at the Marriot Norcross last week."

I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success.

O.S. Atlanta, GA